The FLOW Methodology — Open Source
We believe the best way to prove our expertise is to give it away. Use these tools to audit your own business. When you want help implementing fixes, we're here.
FIND — Lead Generation
How opportunities reach you and what happens when they do.
Lead Response Cost Calculator
See exactly how much slow response times are costing your business each year.
Lead Response Audit Template
Track and measure your lead response times for one week. Identify patterns and bottlenecks.
5-Minute Response Playbook
Systems and scripts to ensure every lead gets a response within 5 minutes, even on a job.
LOAD — Scheduling & Capacity
How efficiently you deploy your resources.
Travel & Scheduling Waste Calculator
Calculate the true cost of excessive travel time and failed visits.
Failed Visit Tracker
One-month tracking template to identify why visits fail and spot patterns.
Route Optimisation Guide
Simple principles to reduce travel time by 20-30% without expensive software.
OUTPUT — Quality & Rework
First-time fix rates and callback management.
Callback Cost Calculator
See the true annual cost of callbacks and rework.
First-Time Fix Checklist
Pre-job and post-job quality checklists to catch issues before leaving site.
Callback Autopsy Framework
Systematically analyse callbacks to find root causes and prevent recurrence.
WEALTH — Cash Flow & Admin
How quickly money moves through your business.
Invoice Delay Cost Calculator
Calculate the opportunity cost of delayed invoicing.
Admin Time Audit
Track where your admin hours actually go. Identify automation opportunities.
Same-Day Invoicing System
How to invoice every job the same day it's completed.
Ready for the Full Picture?
These tools cover about 15% of our complete 72-point FLOW audit. Take our free Health Check to get your personalised efficiency score.
Take the Free Health Check → 💰 Full audit comes with a £20,000 guarantee — if we don't find it, you don't pay